Web-based Get Satisfaction Alternatives

There are many alternatives to Get Satisfaction as a web app and since it's discontinued a lot of people are looking for a replacement. The best Online alternative is Discourse. It's not free, so if you're looking for a free alternative, you could try Discourse or Freshdesk. If that doesn't suit you, our users have ranked more than 100 alternatives to Get Satisfaction and loads of them are available as a web app so hopefully you can find a suitable replacement. Other interesting Online alternatives to Get Satisfaction are Zendesk, UserVoice, UseResponse and Typeform.

Copy a direct link to this comment to your clipboard
Get Satisfaction alternatives page was last updated

Alternatives list

  1. Discourse icon
     158 likes

    Discourse is an open source discussion platform built for the next decade of the Internet. A modern forum, everything's been redesigned to be easy.

    69 Discourse alternatives

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Ruby
    • JavaScript
    • Cloudron
    • Docker
     
  2. SurveyLab icon
     23 likes

    Online platform for businesses to create branded, responsive surveys with multi-language support, advanced question types, configurable roles, real-time analytics, enhanced security, and flexible reporting, accessible on any device with collaboration tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    |
    3
  3. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    101 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    |
    2
  4. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    278 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    |
    1
  5. UserVoice icon
     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    217 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    225 UseResponse alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
    |
    1
  7. Typeform icon
     65 likes

    Generates interactive forms, surveys, and quizzes featuring one-question-at-a-time sliding formats, logic jumps, 3,000+ adjustable templates, multimedia support, calculators, customizable end screens, structured segmentation, and website or email integration.

    314 Typeform alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Intercom
    • MailChimp
    • Trello
    • Ortto
    • Slack
    • Salesforce
    • Google Sheets
    • HubSpot
     
  8. Vanilla Forum icon
     22 likes

    Vanilla provides a standards-compliant, multi-lingual, theme-able and pluggablecommunity forum software that powers discussion forums on 800,000 sites.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  9. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  10. Fider icon
     19 likes

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    Cost / License

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
     
  11. SurveyJS icon
     14 likes

    SurveyJS is an open-source JavaScript form builder library that allows developers to create dynamic forms, multi-step form wizards, and survey applications.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Platforms

    • Online
    • Self-Hosted
     
12 of 134 Get Satisfaction alternatives