• Freshdesk icon

    Freshdesk

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or...

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad Google Apps

  • Zendesk icon

    Zendesk

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system and a self-service...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • Missive icon

    Missive

    Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

    Freemium Mac Web / Cloud

  • Help Scout icon

    Help Scout

    Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise product. .

    Commercial Web / Cloud iPhone

  • Desk.com icon

    Desk.com

    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime...

    Commercial Web / Cloud

  • Helpy.io icon

    Helpy.io

    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad Self-Hosted GitHub

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Zent.IO icon

    Zent.IO

    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The agent will only need a web browser Whether we are a contact...

    Commercial Web / Cloud

  • ccGenie icon

    ccGenie

    ccGenie turns a mountain of emails, attachments, and links into an organized project so that you and your team can quickly find information and take action.

    Freemium Web / Cloud Internet Explorer Chrome Safari Opera Firefox

    • Discontinued Last maintained in 2014..
  • Inforobo icon

    Inforobo

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Commercial Web / Cloud

  • Supportbench icon

    Supportbench

    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • Helprace icon

    Helprace

    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone Chrome OS Android Tablet iPad

  • Know any more alternatives to Front?

    Suggest an application to this list
  • MailClark for Slack icon

    MailClark for Slack

    Your team’s bot for external communications. MailClark allows your team to both send & receive emails without ever leaving Slack. Great for customer support, team inbox, help desk and more!.

    Commercial Web / Cloud Slack

  • Keeping.com icon

    Keeping.com

    Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.

    Commercial Web / Cloud Chrome

  • Hiver icon

    Hiver

    Hiver is an app that lets you and your team work on customer support, sales and projects right from your Gmail, turning it into a powerful collaboration tool.

    Freemium Web / Cloud Chrome Gmail

  • Trakdesk icon

    Trakdesk

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • Respond icon

    Respond

    Most social media tools are built for marketing, not customer service. But smart companies know social media isn't just about creating buzz, it's also one of the best ways to build lasting relationships with your customers...

    Commercial Mac Windows Web / Cloud

  • eStreamDesk icon

    eStreamDesk

    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk...

    Freemium Web / Cloud

  • Share this list of alternatives?

  • IntraService icon

    IntraService

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express Microsoft SQL Server ASP.NET MVC Microsoft IIS

  • SupportPal icon

    SupportPal

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools...

    Commercial Web / Cloud Self-Hosted

  • Evayadesk icon

    Evayadesk

    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API Integration has unique ticket based pricing. Email alerts

    Freemium Windows Linux Web / Cloud Android iPhone iPad Mac

  • SquadMail

    SquadMail lets you share email folders from your mailbox with groups and teams. Collaboration was never easier.

    Free Web / Cloud

  • Groove icon

    Groove

    customer support and engagement software for startups and small businesses.

    Commercial Web / Cloud

  • KronoDesk icon

    KronoDesk

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and...

    Commercial Web / Cloud

  • Gorgias Helpdesk icon

    Gorgias Helpdesk

    Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. - Connect all your support channels: email, live chat, facebook...

    Commercial Web / Cloud

  • GoToHelpDesk.net icon

    GoToHelpDesk.net

    Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

    Commercial Web / Cloud

  • Bornevia icon

    Bornevia

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Commercial Web / Cloud Android

  • Directly icon

    Directly

    On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for quick resolution.

    Commercial Web / Cloud

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