There are many alternatives to Freshdesk as a web app if you are looking for a replacement. The best Online alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try HESK or osTicket. If that doesn't suit you, our users have ranked more than 100 alternatives to Freshdesk and loads of them are available as a web app so hopefully you can find a suitable replacement. Other interesting Online alternatives to Freshdesk are Deskhero, Zendesk, Spiceworks and UseResponse.
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
Free IT help desk software delivers network mapping, user ticket tracking, PC inventory management, contract and asset scanning, remote process control, automated cloud-based reporting, project management, and task prioritization for small and medium businesses.
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.
Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.
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this are the best alternative ever i love it!!