Alternatives to CitSmart for all platforms with any license

  • InvGate Service Desk icon

    InvGate Service Desk

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem...

    Commercial Web / Cloud

  • OTRS ITSM icon

    OTRS ITSM

    OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management...

    Open Source Windows Linux Web / Cloud

  • Freshservice icon

    Freshservice

    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and...

    Freemium Web / Cloud Android iPhone Android Tablet iPad

  • iTop icon

    iTop

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop...

    Open Source Self-Hosted

  • Vivantio icon

    Vivantio

    The most flexible, reliable, trusted IT service management software on the market.

    Commercial Web / Cloud Self-Hosted

  • Web Help Desk icon

    Web Help Desk

    The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone app, email-to-ticket conversion, trouble...

    Commercial Mac Windows Linux Web / Cloud iPhone Chrome ... Safari

  • LanDesk Service Management icon

    LanDesk Service Management

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented....

    Commercial Web / Cloud

  • HEAT Software icon

    HEAT Software

    Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and...

    Commercial Web / Cloud

  • ServiceNow icon

    ServiceNow

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of...

    Commercial Web / Cloud

  • Bpm'online service icon

    Bpm'online service

    Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management

    Commercial Web / Cloud

  • TOPdesk ITSM icon

    TOPdesk ITSM

    TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

    Commercial Web / Cloud

  • BlueFolder icon

    BlueFolder

    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage...

    Commercial Web / Cloud

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  • MSM ITSM Software icon

    MSM ITSM Software

    MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of...

    Commercial Windows

  • Cherwell icon

    Cherwell

    Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external...

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • Richmond ServiceDesk icon

    Richmond ServiceDesk

    Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset...

    Commercial Windows Self-Hosted Microsoft SQL Server Express Internet Explorer Chrome Microsoft SQL Server ... Safari Firefox

  • IntraService icon

    IntraService

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express ... Microsoft SQL Server ASP.NET MVC Microsoft IIS

  • Verax Service Desk icon

    Verax Service Desk

    Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance. Verax Service Desk...

    Freemium Windows Linux

  • versaSRS Service Management icon

    versaSRS Service Management

    Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and...

    Commercial Windows

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  • iET ITSM icon

    iET ITSM

    iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully...

    Commercial Web / Cloud

  • ChangeGear icon

    ChangeGear

    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and...

    Commercial Web / Cloud

  • VisionFlow icon

    VisionFlow

    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Android Tablet iPad

  • Samanage icon

    Samanage

    Samanage is a true cloud, multi-tenant IT service desk and asset management solution. The software unifies the service desk and asset...

    Commercial Web / Cloud

  • Directly icon

    Directly

    On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for...

    Commercial Web / Cloud

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