• UserVoice icon


    UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3....

    Commercial Web / Cloud Android iPhone Android Tablet iPad

  • Freshdesk icon


    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zendesk icon


    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. ...

    Commercial Web / Cloud Android iPhone Blackberry iPad

  • Get Satisfaction icon

    Get Satisfaction

    User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system.

    Commercial Web / Cloud

  • Desk.com icon


    Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone...

    Commercial Web / Cloud

  • Helpy.io icon


    A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

    Open Source Mac Windows Linux Web / Cloud iPhone iPad ... Self-Hosted

  • Kayako icon


    Kayako Fusion enables organizations to deliver customer support over email, tickets, live chat, remote desktop support, VoIP and...

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Blackberry Android Tablet Windows Phone iPad

  • Zoho Discussions icon

    Zoho Discussions

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Freemium Web / Cloud

  • Eyenewton icon


    Give a chance to your customers to call you in 8 seconds. No advertising. This is a new communication standard between customer and a...

    Freemium Web / Cloud Self-Hosted

  • Helprace icon


    Helprace is an all-in-one customer service platform: help desk, knowledge base and feedback system.

    Commercial Mac Windows Linux Web / Cloud Android iPhone ... Chrome OS Android Tablet iPad

  • Zent.IO icon


    Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be...

    Commercial Web / Cloud

  • TeamSupport.com icon


    Our online help desk is so much more than “just another ticketing system.” Most support software only supports one-to-one...

    Commercial Web / Cloud

  • Know any more alternatives to Casengo?

    Suggest an application to this list
  • Helloumi icon


    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers...

    Commercial Web / Cloud

  • Comm100 Live Chat icon

    Comm100 Live Chat

    Comm100 Live Chat is an enterprise-grade live support solution that enables businesses to engage their website visitors in real time...

    Commercial Mac Windows Web / Cloud Android iPhone Blackberry ... iPad

  • Inforobo icon


    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution...

    Commercial Web / Cloud

  • HelpShift icon


    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations...

    Commercial Web / Cloud

  • HappyFox icon


    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages...

    Commercial Web / Cloud Windows Mobile Android iPhone

  • Marketeer icon


    Hybrid Live Chat For Better Customer Service and Engagement. Bots working together with your team for optimising your customer...

    Commercial Web / Cloud

  • Share this list of alternatives?

  • Trakdesk icon


    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to...

    Commercial Mac Windows Linux Web / Cloud Windows Mobile Android ... iPhone Chrome OS Android Tablet Windows Phone iPad PlayBook Kindle Fire

  • Supportbench icon


    Supportbench lets you see all your customers in one place and engage them across all your support.

    Commercial Self-Hosted

  • eStreamDesk icon


    Ticketed support and e-mail management If you are looking for an easy to use yet extremely powerful service to help you manage...

    Freemium Web / Cloud

  • IntraService icon


    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to...

    Commercial Windows Android iPhone iPad Self-Hosted Microsoft SQL Server Express ... Microsoft SQL Server ASP.NET MVC Microsoft IIS

  • SupportPal icon


    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox...

    Commercial Web / Cloud Self-Hosted

  • Evayadesk icon


    Evayadesk is a cloud-based simple customer support ticketing software which is easily integrable. Web and Androind SDK along with API...

    Freemium Windows Linux Web / Cloud Android iPhone iPad ... Mac

  • GetSmily icon


    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right...

    Commercial Web / Cloud

  • Magdesk

    Online customer support application - ticketing system.

    Free Web / Cloud

  • HelpSumo icon


    A Complete Online Help desk solution for providing professional support to your products/services.

    Commercial Mac Windows Linux

  • KronoDesk icon


    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. ...

    Commercial Web / Cloud

  • Gorgias Helpdesk icon

    Gorgias Helpdesk

    Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office....

    Commercial Web / Cloud

  • Product Pains icon

    Product Pains

    Giving users a louder voice to help teams build better products.

    Freemium Web / Cloud

  • GoToHelpDesk.net icon


    Provides customer service & help desk SAaS. Free SAaS with options to upgrade but free service is not degraded in any way.

    Commercial Web / Cloud

  • Bornevia icon


    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat...

    Commercial Web / Cloud Android

  • Directly icon


    On-demand Customer Service Apps. Intelligently route helpdesk tickets and community questions to your expert users and reward them for...

    Commercial Web / Cloud

  • Maian Support

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients....

    Freemium Windows Linux PHP

  • Zonka Feedback icon

    Zonka Feedback

    Zonka Feedback is a Customer Experience Management Platform for hospitality, healthcare, wellness, retail and similar businesses....

    Commercial Android Tablet iPad

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