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Beetil Service Management Software

Commercial by YooDo Limited | Link to website

IT Service Management is simplified with Beetil Service Desk software. Based on the best practices of the ITIL framework it makes ITSM easy. Beetil is ideal for any business, small or large, who wants to follow service management good practices and deliver better customer service. More info »

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Category

Business & Commerce

Tags

plugin / add-on , saas, helpdesk, service-management

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It's awesome that you want to help us remove incorrect alternatives. Feel free to report more applications below. But keep in mind that the only reason for an alternative not to be valid is if it doesn't share common functionality with Beetil Service Management Software. It might not be a good choice according to you but it’s still an alternative. Read more about our thoughts about alternatives here.

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36likes

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Freshdesk

Commercial by Freshdesk Inc. |
Mac, iPhone, iPad, Windows, Android + Tablet, Linux, Online
+1 more Chrome OS

Not an alternative?

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is...

Business & Commerce, Office & Productivity survey, helpdesk, customer-support, customer-service
+3 more customer-feedback, software-as-a-service, social-media-management
29likes

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HappyFox

Free* by Tenmiles Corporation |
Mac, Windows, Online

Not an alternative?

Hosted Customer Support Software for businesses. Manage customer support and your company's help desk with HappyFox.

Business & Commerce software-as-a-service, helpdesk, on-demand
+5 more ticketing, hosted-help-desk, web-based-customer-support, hosted-ticketing-software, free-ticketing-software
16likes

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Zendesk

Commercial by Zendesk |
iPhone, iPad, Android, Online, Blackberry

Not an alternative?

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system...

Business & Commerce software-as-a-service, helpdesk, customer-support
+3 more forums, on-demand, knowledgebase
22likes

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TeamSupport.com

Commercial by Muroc Systems, Inc. |
Online

Not an alternative?

Our online help desk is so much more than “just another ticketing system.” Most help desk systems are best suited for one-on-one communications with your customers and do not focus on the big picture....

Business & Commerce, Office & Productivity collaboration, helpdesk, customer-support
+1 more customer-service
15likes

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SupportFu

Commercial by Senvee, Inc. |
Online

Not an alternative?

SupportFu is he easiest way to scale one-on-one customer service. Your customers will never see a ticket number & will never have to log into anything - to them, it's just email.

Business & Commerce customer-relationship-manager
+6 more software-as-a-service, helpdesk, customer-support, customer-service, ticketing, customer-relation
56likes

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SupportBee

Commercial by SupportBee |
Online

Not an alternative?

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings update in realtime as tickets...

Business & Commerce helpdesk, customer-support
10likes

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VisionProject

Free* by Visionera AB |
Online

Not an alternative?

Web based software for project management, issue tracking, customer support (Help Desk / Service Desk) and more... It is a powerful platform especially suitable for application development or product...

Business & Commerce, Office & Productivity project-management, task-management, helpdesk
+26 more customer-support, team-collaboration, knowledge-management, application-manager, feedback-system, kanban, event-management, asset-management, employee-time-tracking, document-management-system, email-tracking, resource-management, issue-management, service-management, inventory-management, employee-tracking, client-management, customer-relations, human-resources-management, customer-feedback-management, sales-tracking, asset-tracking, customer-relationship-manager, product-development, inventory-tracking, service-desk
6likes

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Desk.com

Commercial by Salesforce |
Online

Not an alternative?

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for...

Business & Commerce helpdesk, customer-support, ticketing-service
5likes

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Tender

Commercial by entp |
Online

Not an alternative?

Tender Support organizes your customer care so you can focus on delivering the best service possible. We collect all your support requests and funnel them into your Tender site. From email, from the web,...

Business & Commerce software-as-a-service, helpdesk, forums, on-demand
+1 more knowledgebase
4likes

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MSM ITSM Software

Commercial by Marval Group |
Windows

Not an alternative?

MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a...

Business & Commerce software-as-a-service, helpdesk, itsm, itil
2likes

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Kaseya Solution

Commercial |
Windows, Online

Not an alternative?

Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers.

it-service-management, remote-desktop-access
+2 more itsm-software, network-management-software
2likes

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Help Scout

Commercial |
Online

Not an alternative?

Help Scout is the ideal small business help desk. Delight customers in less time and keep your team on the same page ... all this and it only takes 4 minutes to setup.

Business & Commerce customer-relationship-manager, helpdesk
+7 more customer-support, customer-service, customer-feedback, ticketing, email-management, customer-relation, customer-feedback-management
2likes

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HelpMaster

Commercial by PRD Software |
Windows, Online

Not an alternative?

If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so...

Business & Commerce helpdesk, workflow, knowledge-management, ticketing
+7 more email-management, itsm, itil, self-service, job-management, service-desk, itil-software
2likes

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HighDesk

Commercial |
Mac, Windows, Linux, Online

Not an alternative?

We've spent lot of hours looking for a simple and affordable help desk that help startup teams and small companies managing email support in a transparent way for the user. We haven't found it,...

Business & Commerce helpdesk, customer-support, customer-service
+3 more customer-relation, helpdesks, startups
1like

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TOPdesk ITSM

Commercial by TOPdesk Software |
Online

Not an alternative?

TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

it-service-management, it-project-management
+1 more itsm-software
1like

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BlueFolder

Commercial by BlueFolder |
Online

Not an alternative?

Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

it-service-management, itsm, it-incident-management
+1 more service-management-software
1like

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EasyVista

Commercial |
Online

Not an alternative?

EasyVista 2012, comprehensive, modular and integrated - IT Service Management - IT Asset Management - IT Financial Management - IT Project Management

saas, it-service-management, it-asset-management
+3 more it-project-management, saas-it-management, it-financial-management
1like

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ServiceNow

Commercial |
Online

Not an alternative?

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and...

saas, it-service-management, it-asset-management
+2 more it-helpdesk, it-project-management
1like

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Cherwell

Commercial by Cherwell Software |
Online

Not an alternative?

Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and...

it-service-management, it-asset-management
+2 more saas-it-management, itil-based
1like

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OTRS ITSM

Open Source by OTRS Inc |
Windows, Linux, Online

Not an alternative?

OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident management, problem management, change...

it-service-management, itsm, itil-software

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